Customer Service

Our Product Line

All of our products are manufactured to our High Quality Specifications as the Jewelry design is closely tied to Numbers in the Holy Scriptures. Each piece's component, design, and measurements are inspected for precision and accuracy. Each piece comes with a certificate of authenticity and is Warranted against factory defects and craftsmanship.


All of our products are Warranted against factory defects and craftsmanship. We absolutely guarantee that you will be satisfied with purchase that we back it with a 100% money back Guarantee. If you are not completely satisfied, simply return the purchase in its entirety within 45 days of purchase and we will refund all your money except for the shipping charge.

Secure Transactions

You can feel safe shopping at TELL at All of our credit card transactions are secured using SSL technology (Secure Socket Layer), which begins when you select a purchase where you give us any personal information, and remains secure throughout your transaction. Further, when you log on to PayPal, your credit card number is encrypted before it is transmitted to complete your purchase. PayPal guarantees that your online transaction will be secure, and that your credit information will be protected. For further information click here.


TELL at uses industry standard security measures called SSL (secure socket layer encryption) as provided by PayPal. For further information about joining PayPal  click here.

Checking Order Status

TELL at uses UPS to ship your order, You can review you orders online by clicking the provided link to the UPS tracking system to check on UPS-shipped orders.

About Shipping and Delivery

UPS package delivery is the primary method of shipping for all items. In addition to standard ground service, we offer a two-day air option and an overnight delivery option. Additional fees are charged for expedited shipping (see shipping rates table below).

Payment Options

You can purchase from TELL at using your VISA, MasterCard, Discover, American Express, or pay by eCheck.


TELL at is required by law to collect all taxes based on where your order is being shipped. When you review your order total during the checkout process, you'll see the estimated sales tax. The actual charge to your credit card will reflect all applicable state and local taxes.

Returns or Cancellations

All merchandise can be returned in the original packaging materials within 45 days of purchase. Note that shipping and delivery charges are not refundable.

Complaints handles all complaints in a courteous manner in a reasonable amount of time. If you have a complaint please use our Guest Book comments section or click here to email our customer service department.

Technical Issues

TELL attempts to ensure that the Content on this Website is complete and current. As indicated in the DISCLAIMERSset forth below, JTELL does not guarantee that the information contained on this Website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. TELL reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. To report technical issues, click here to email the webmaster.

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